Terms & Conditions – Curly Girls of Iraq

These terms and conditions (“Agreement”) govern your use of the Curly Girls of Iraq website and the purchase of hair products and tools (“Products”) from our website. By accessing our website and making a purchase, you agree to comply with and be bound by these terms and conditions. Please read this Agreement carefully before using our website.

Product Orders:
When placing an order for Products, you agree to provide accurate and complete information, including your name, shipping address, and contact details.
All orders are subject to availability, and we reserve the right to cancel or refuse any order at our discretion.
Once an order is placed and confirmed, it cannot be modified or cancelled .

We strive to deliver your ordered Products within two (2) days from the date of purchase, subject to unforeseen circumstances or events beyond our control.
Delivery will be made to the shipping address provided during the order process. It is your responsibility to ensure the accuracy of the address.
In the event of a delay in delivery, we will notify you promptly and make our best efforts to resolve the issue.
Product Inspection and Exchange:
Upon delivery, we recommend inspecting the Products for any visible damage or defects. If you notice any issues, please inform our delivery person immediately.
We only accept exchanges for faulty tools. If a tool is found to be faulty upon inspection, you may request an exchange within 3 days
Products other than tools are not eligible for exchange, except in cases where you refuse to accept the Product from our delivery person after inspection.

Returns and Refunds:
We do not offer returns or refunds for Products unless they are faulty or damaged upon delivery.
If you receive a faulty or damaged Product, please contact us within 2 days of delivery with details and supporting evidence (e.g., photographs) to initiate the return process.

Intellectual Property:
All content, including text, images, logos, and graphics, on our website is protected by intellectual property rights and is the property of Curly Girls of Iraq. You may not use, reproduce, modify, or distribute any content without our prior written consent.

Limitation of Liability:
Curly Girls of Iraq shall not be held liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Products or our website.
In no event shall our liability exceed the amount paid by you for the purchased Product.

Governing Law and Jurisdiction:
This Agreement shall be governed by and construed in accordance with the laws of Iraq. Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Iraq.

We reserve the right to modify or amend these terms and conditions at any time. Any changes will be effective immediately upon posting the updated Agreement on our website.
By using our website and purchasing our Products, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree to any part of this Agreement, you should refrain from using our website or making a purchase.

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